A recent National Geographic article explored sleep and some of the problems associated with lack of sleep. Lack of sleep can be dangerous: … Harvard’s Charles Czeisler. He notes that going without sleep for 24 hours or getting only five hours of sleep a night for a week is the equivalent of a blood alcohol…
One of my favorite authors, Seth Godin, recently posted another little list of email tips. Of course, they’re pretty much all useful and accurate. I mean, it’s hard to write a “tip” that is flat-out wrong. But I was thinking about it more in the sense of why, in 2010, do high-profile people with things…
This WSJ editorial reprint of an earlier article by Milton Friedman describes the shift in doctor-patient relationships as a result of managed care companies hiring doctors to provide medical services. I briefly commented on this on my Observations page in relation to a suggestion that we need to allow non-lawyer ownership of “law firms” to…
What is Fauxtivation? It’s hiding the ball from your customers to try to create a motivation to engage with your company that they wouldn’t naturally have, i.e., don’t need and don’t want. Example: “emailing” travel reservation info that consists of a link to a website rather than, you know, the actual itinerary info. (Tip: that…